He completed the first five years of service...
Here, what is our popularity?
This is what the book says: Service is a paid or unpaid activity that works for others and benefits others. Do not meet the special needs of others in the form of providing labor in physical form.
When he came to Manhattan, he discovered that the service was like this.
Here he got the service...
Competitive salary - starting from the grassroots level, he is a first-line service worker
Fast training and promotion opportunities—The hotel training department has on-the-job training. After attending the department, there are 1-2 classes of professional training each week, participating in various related competitions, and receiving awards from restaurants, hotels, and even the city. The opportunity for promotion, he is still a service worker, the difference is that he is from the waiter to the foreman, and then to the supervisor
A quick working atmosphere - each colleague helps each other and love each other.
He likes this kind of atmosphere with people who struggle with ideals...
Here, he uses the service he feels to serve guests who need service. Starting from the grassroots level, he likes to help and serve guests directly. Whenever they see their satisfaction to leave, inexplicable satisfaction...
Hotel training, from the beginning do not understand, to receiving the influence of the hotel corporate culture, and train the teacher to patiently transform the complex boring text into a simple and easy to understand training, he learned a lot, and use the learned knowledge service Guest, serve our new colleague because he is now a trainer...
The work atmosphere, the standard and unity of work, make it easier for him to quickly accept and quickly serve guests...
Here, he feels that there is a team full of love and unity, and it is difficult to work with small partners who will stand shoulder to shoulder with you. From home, you can also feel the warmth of home.
Here, in addition, I also learned...
Friendly Friendly Friendly and friendly, we sincerely welcome every traveler as a friend and provide high quality service
Reliable Authentic is consistent and reliable
Caring Caring cares about the guests' every move, providing timely and just-in-time service
Thoughtful Thoughtful always pay attention to the problems that guests need to solve and propose flexible solutions
In fact, the service is very simple, as long as you from the heart of intentions to help guests, must be everyone's approval; from then on you also learned more understanding and love of their own family, to get full of pride and satisfaction, this Isn't our service aim: to feel our enthusiasm everywhere?
Here, he also deeply felt, feel our enthusiasm everywhere! It is not only for guests to feel us, but also for the company to make our employees feel warm and ubiquitous!
Here, it is this stage that has made him dance for the first five years of his life. He is fighting here and there. He can, and you must, there is always a better future for you...